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Privacy Policy

This Privacy Policy is maintained by HOWDY GLOBAL PTY LTD ACN 672 900 408 (“we”, “us” and “our”) and relates to the collection and use of personal information you may supply to us or we may collect from you through your dealings with us, such as basic profile details and the types of people you would like to meet. We also collect information about your use of our services such as access logs, as well as information from third parties, like when you access our services through your social media account or when you upload information from your social media account to complete your profile on the Howdy mobile application (“App”).

We recognise the importance of protecting the privacy of your information, in particular information that is capable of identifying an individual (“personal information”). This Privacy Policy governs the manner in which your personal information will be dealt with including but not limited to collection, access, storage and use of personal information which we obtain as part of our business operation. By accessing the App, our website, systems or databases maintained by us or otherwise transacting with us, you agree to and acknowledge the content of this Privacy Policy. This Privacy Policy is in addition to any other agreement or terms and conditions applicable to our dealings with you. 

Personal Information

  1. Personal information about you is collected only when knowingly and voluntarily submitted and when reasonably required by us to perform one or more of our functions or activities. 
  2. It is our intention that this Privacy Policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia including the Australian Privacy Principles (“APPs”). The type of personal information that we may collect and hold includes: 
  3. When you create an account, you provide us with at least your phone number and email address, as well as some basic details necessary for the service to work, such as your name, gender, date of birth, location, who you would like to connect with (including sexual preference), whether you are a farmer (and the type of farmer), or if you are actively seeking to connect with a farmer
  4. When you complete your profile, you have the option to share your sexual orientation, ethnicity, religious beliefs, and political opinions with us. Where you provide such information to us, you consent to us using it for the purposes identified and as laid out in this Privacy Policy. You can also share additional information with us, such as details on your bio and your interests, as well as content such as photos, videos, and audio clips. To add certain content, like pictures or videos, you may allow us to access your device’s camera, photo album, or microphone.
  5. When you participate in surveys, focus groups or market studies, you give us your insights into our products and services, responses to our questions and testimonials.
  6. When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.
  7. if you contact us (e.g., through our customer care team or on social media), we collect the information you give us during the interaction.
  8. if you share with us information about other people (e.g., if you use contact details of a friend for a given feature), we process this information on your behalf in order to complete your request.
  9. we also process your chats with other users as well as the content you publish to operate and secure the services, and to keep our community safe.
  10. Where it is reasonable and practical to do so we will only collect personal information about you from you. You have no obligation to provide any information requested by us however if you choose to withhold personal information from us it may prevent us from being able to provide you with the services that you have requested.
  11. We will take reasonable steps to ensure that your personal information is accurate, complete and up-to-date as soon as practicable after receiving your notification of any error or inaccuracy.

Provision of Personal Information about another person

  • If you provide us with someone else’s personal information, you should only do so if you have that person’s authority or consent to provide us with their personal information. You should also take reasonable steps to inform them of the existence of and the matters set out in this Privacy Policy.

Use of Information

  • contact you with information about the App (e.g., updates and new features);
  • personalise the App and the content we deliver to you;
  • to manage your account with us;
  • to liaise with others in our organisation to manage or administer aspects of the services that we provide to you;
  • to communicate with you regarding other relevant services we provide;
  • to prevent, detect and fight fraud and other illegal and unauthorised activities; 
  • to ensure legal compliance; 
  • to provide offers and operate advertising any marketing campaigns; 
  • to conduct surveys; 
  • for seeking your feedback; and 
  • for any other business related purposes.
  • Personal information is held in paper archives, by electronic or computer data base and remotely in cloud based storage systems. 

Disclosure

  • We will not disclose your personal information, except in the limited circumstances described here: 
  • With other users: you share information with other users when you voluntarily disclose information on the service (including your public profile). Please be careful with your information and make sure that the content you share is content that you are comfortable being visible.
    If you choose to limit the audience for all or part of your profile or for certain content or information about you, then it will be visible according to your settings.
    If someone submits a report involving you (such as a claim that you violated our Terms and Conditions of Use), we may communicate to the reporter actions, if any, we took as a result of their report.
  • With our service providers and partners:  we may engage third parties to provide you with services on our behalf. In those circumstances, we may disclose your personal information to those third parties in order to meet your request for services. 
  • For corporate transactions:  we may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
  • With law enforcement / when required by law: we may also disclose your personal information where it is required or authorised by or under an Australian law or a court/tribunal order or where a permitted general situation exists under the APPs. Where disclosure is necessary for an enforcement related activity of an enforcement agency, we will provide written notification of that disclosure as is required by the APPs. 
  • To enforce legal rights: we may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our members, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
  • With consent at your request: we may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
  • As part of provision of the services to you we may store your personal information using online software. The personal information that you provide to us may be transferred to the servers of our software providers as a function of transmission across the internet. By providing your personal information you are consenting to that personal information being transferred to and stored on the servers as set out in this Policy. However, as the third parties who host our servers do not control, and are not permitted to access or use your personal information (except for the limited purpose of storing the information), we do not “disclose” personal information to those server hosts, whether or not they are located overseas.

Security

  1. We strive to ensure the security, integrity and privacy of personal information collected and held by us, and we review and update our security measures in light of current technologies. Unfortunately, we cannot guarantee that our data storage measures are totally secure. 
  2. However, we will endeavour to take all reasonable steps to protect the personal information we collect from you from misuse, interference, loss and unauthorised access, modification or disclosure. 
  3. Where the personal information is no longer required for the purpose for which it was collected (or a permitted secondary purpose) we will take reasonable steps to destroy or de-identify the information. 

Using Government Identifiers

  1. In certain circumstances we may be required to collect government identifiers from or relating to you, such as your tax file number, Medicare number or pension or other benefit number. We will not use or disclose this information unless you have provided your consent to the disclosure or otherwise where we are required or authorised to do so by law.

IP Addresses

  1. If information is gathered by the App, our website/portal or online database, our web servers may gather your IP address to assist with the diagnosis of problems or support issues with our services. This information is gathered in aggregate only and cannot be traced to an individual user.
  2. Our App and website may contain links to third parties’ websites, including sites maintained by related entities. Those other websites are not subject to this Privacy Policy. You should familiarise yourself and ensure you are comfortable with any particular privacy policies governing the use of those websites prior to such use.  

Cookies and Applets

  1. We may use cookies to provide you with a better experience when using the App and our website/portal. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site. 

No Children Allowed

  1. Our services are restricted to individuals who are 18 years of age or older. We do not permit individuals under the age of 18 on our platform. If you suspect that a user is under the age of 18, please use the reporting mechanism available on the service.

Access to Information

  1. Depending on which services you are attempting to access, you may be able interact with us anonymously or using a pseudonym. However, this will mean that there are some products and services that you will not be able to enjoy. These include online orders/purchases.
  2. We will endeavour to take all reasonable steps to keep information about you accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected. Further you may request access to any of your personal information we hold except if the provision of the information is contrary to any applicable privacy law. 
  3. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. 
  4. If you wish to make a complaint regarding any aspect of the collection, access to, use or storage of personal information by us, please make your complaint in writing to the address below. We will consider your complaint promptly and contact you to seek to resolve the matter. If we have not responded to you within a reasonable time, you are entitled under privacy legislation to make a complaint to the Office of the Australian Information Commissioner.
  5. Please direct all requests for access to or correction of personal information or all complaints to:enquiries@howdyglobal.com.au. 

How long is it held for?

  • Unless you specify an expiry date, we hold the information at a time of our own discretion.

Changes to Privacy Policy 

  • We reserve the right, at our discretion, to modify, add to or remove portions of this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes. We welcome your comments and feedback.

Questions

  • For more information about privacy issues in Australia and protecting your privacy or to make a complaint about our handling of your personal information, visit the Office of the Australian Information Commissioner’s website: http://www.oaic.gov.au/